News

New General Manager Leading the Metro Call-A-Ride Team

Metro Transit announced the recent hiring of Lewis Lowry III to lead the Metro Call‑A‑Ride paratransit team. Lowry assumed the position as General Manager of Paratransit in December. Lowry was selected for the top position at Metro Call‑A‑Ride following a national search.

Lowry brings more than 30 years of transportation experience to Metro Transit.  He began his public transit career at Kansas City Area Transportation Authority (KCATA) in 2013, managing mobility service contracts before being promoted to the Chief Transportation Officer position. He left KCATA in 2023 to serve as the Transportation Director for the Des Moines Area Regional Transit Authority. Prior to KCATA, he managed school bus transportation contracts for many years.

In Lowry’s new position at Metro Call‑A‑Ride, he leads a team of managers, supervisors, support personnel, nearly 200 professional van operators, call center reservationists, and dispatchers. He plans to implement new customer service protocols and advanced training to enhance the Call‑A‑Ride customer service experience in St. Louis and St. Louis County.

Lowry currently serves as Secretary for the APTA Mobility Management Committee. He earned a bachelor’s degree in Management and Human Relations from Mid-America Nazarene University.

In his free time, he enjoys spending time with his wife and two adult children and playing golf.