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Nothing is more important to us than your safety. We are constantly upgrading and improving our safety and security measures while continuing to deliver the reliable, efficient service our customers expect.

Thumbnail: first page of Metro Security Report for Q4 2023

 Task Force Report:  Jan‑Jun 2024 

Thumbnail: first page of Metro Security Report for Q4 2023

 Task Force Report:  Oct‑Dec 2023 

Thumbnail: first page of Metro Security Report for Q4 2023

Task Force Report: Q4 2023

Quarter 4
(October–December 2023)

Task Force Incidents

  2021 2022 2023
Quarter 1 137 160 236
Quarter 2 142 174 249
Quarter 3 153 178 228
Quarter 4 166 145 167

MetroLinkTask Force has 67 contracted police officers dedicated to proactive policing. Proactive Policing is police work that deters crime, reduces disorder, reduces fear of crime, or remedies specific concerns in a given area; police action that occurs before a crime is committed.


Metro has 143 Transit Security Specialists (TSS) and Contracted
Allied Security Officers

Secure Trax Tags Scanned

Q4 2023
October 66,939
November 65,806
December 58,509
Total 191,254

Secure Trax is a proof of presence app Metro uses to define patrol areas for our officers and to ensure that assets and properties are being patrolled on a regular basis. Security officers scan tags placed along the property with their company-provided cell phones during their patrol.


Real Time Camera Center

32 Incidents were identified in Metro’s RTCC for December* and proactively brought to the attention of local police departments.


Video Requests

In Q4, Metro’s Real Time Camera Center had over 155 video requests from 22 different agencies to help solve their cases in the region.


Definitions

Incident: an event where one or more offenses are committed by the same offender(s) at the same time & location.

Incident Report: unofficial documentation of a security-related incident, completed by officers on the MetroLink Task Force; not the official crime report.

Offense: criminal offense(s) that occur during an incident.

Offense Types:

Passenger Conduct: crimes that are less serious, but that profoundly affect passengers’ perception of security and that consume a disproportionate amount of time and resources available to transit police and security forces (e.g., curfew & loitering laws, disorderly conduct, fare evasion, drug abuse violations, driving under the influence, drunkenness, sex offenses, trespassing).

Property Crimes: crimes that involve the property of the transit agency or the personal property of passengers & employees (e.g., arson, burglary, larceny/theft, motor vehicle theft, vandalism).

Passenger Crimes: all crimes that passengers/employees generally consider a potential threat to their personal safety (e.g., assault, homicide, rape, robbery, suicide/attempted suicide).

Proactive Policing: police work that deters crime, reduces disorder, reduces fear of crime, or remedies specific concerns in a given area; police action that occurs before a crime is committed.

This page features unofficial incident-based statistics; please contact the individual police departments for official data.


Task Force reports from Q1 2021 through Q3 2023

Ridership safety and security information prior to January 2021